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How to Manually Update the CrisisGo Android App on GateKeeper Kiosks

Updated over 6 months ago

For a beta version preview or troubleshooting, you may need to manually update the CrisisGo Android app on your GateKeeper kiosks. Here's how to do it:

  1. Unpin the CrisisGo app from your kiosk. Typically, you may need to press and hold the Recents button and Back button at the same time, or follow the on-screen instructions of the device. For details, please see the "How to Unpin an App" section in the Samsung user manual or the "Unpin a Screen" section in Google's official guidance.

  2. Then, follow this guide to sideload the latest version of the CrisisGo Android app to your kiosk: How to Sideload the CrisisGo Android App On a Samsung Galaxy Tab A9+.

  3. After successfully sideloading and updating the CrisisGo app, use the device's built-in Pin-App function to pin the CrisisGo app to the home screen again. If you are using a Samsung device, see guidance here: Pin an app to your phone screen so that it can't be closed. If you are using other Android devices, please refer to the Google general guidance: Pin & unpin screens.

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