Sometimes, for various reasons, you may need to manually update the CrisisGo app by sideloading it. This is typically done for beta feature previews or troubleshooting. Follow the instructions below to sideload the CrisisGo Android app onto your device.
1. Enable Installations from Unknown Sources
If your device was preconfigured by a CrisisGo partner, it should already be allowed to install from Unknown Sources, so you can safely ignore this step. If you're unsure, simply follow the steps below to confirm.
Open the "Settings" app on your device.
Navigate to "Security & Privacy" (or "Biometrics and Security", depending on your device's software version).
Locate and enable "Install unknown apps" (or "Unknown Sources").
Select the browser or file manager app you'll use to download the APK (e.g., Files, Chrome, or Samsung Internet) and toggle on "Allow from this source".
For a visual guide, watch this tutorial:
2. Download the CrisisGo Android APK
For beta version previews or troubleshooting purposes, you should have already received a download URL for the CrisisGo Android app with the file extension .apk.
Download the APK file onto your tablet, or download it onto your Windows or macOS desktop and then send the APK file to your tablet using a USB cable.
3. Install the CrisisGo Android APK
Locate the downloaded CrisisGo Android APK file and tap to open it.
Follow the on-screen prompts from Samsung to complete the installation.